| Service provider | Binnen kantooruren | Buiten kantooruren | Backup | |
|---|---|---|---|---|
| CSIRT | 02 553 15 20 | backup 1 Nik Du Bois +32 470 89 22 53; 2e backup - Yvan Janssens 0470 65 70 43 |
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| P1 - Atos | - Security Mgmt SOC Team + 48 52 586 6227 | Bart Similon + 32 495 52 95 85 | SOC Team: gss-soc-nstd-pl@atos.net | |
| P1 - Atos | - ServiceNow Chris Silverans: +32 2 883 79 20 |
P1 tickets: Alex Baekelandt +32 496 27 50 86 of 80040050900 |
David Mountain (Global Support Manager Engage) kan ook eventueel gecontacteerd worden: +44 (0)7824 321 640 | Alex.baekelandt@atos.net |
| P1 - Service Desk | Chris Silverans: +32 2 883 79 20 | +32 2/431.46.62 Buiten kantooruren (17u00 – 8u00, weekend en feestdagen) |
Luc Beeckman: +32 475.56.70.90 | |
| P2 - CEGEKA | - Larisa Sandu via teams of +40 746962185 - Jorgo Arampatzis via teams |
+32 16 39 36 57 (ENG) (+32 11 24 03 17) |
||
| P3/5 - Atos/ Eviden | + 48 523 004 603 | + 48 523 004 603 | ||
| P4 - Proximus | +32 (0)78 22 00 00 | +32 (0)78 22 00 00 | ||
| P5 - Cronos | Tom Pintelon +32 499 67 31 03 | LEO standby service (+3234507687) | Frank Verraest: +32 478 66 22 96. Indien geen reactie, gelieve de LEO standby service (+3234507687) |
|
| P5 - DXC-CEGEKA | In volgorde van contact 1 Steve De Jonghe +3472 90 11 45 2 Bottcher, Stefanie +47234 82 47 3 Bruers, +32 478 876 100 |
+3215460408 | 1 - steve.de-jonghe@dxc.com 2 - stefanie.bottcher3@dxc.com 3 - Lieven lieven.bruers@dxc.com |
|
| P6 - DXC | Karien Dehoorne +32477 98 48 93 Peter Van Hal +32 474 94 39 80 |
+3215460408 | kdehoorne@dxc.com peter.van-hal@dxc.com |
|
| VO Bestuur | Frank Malais: 0476 89 18 36 | Frank Malais: 0476 89 18 36 | Wouter De Swaerte, Wim Martens |